Distance Learning Terms & Conditions

Distance Learning Terms & Conditions

We only supply packages to UK residents and prices include UK postage only.

Bookings (but not payment) can be made directly through our website at www.cambridgesafety.co.uk. Nebosh fees can be payable with the package or when the candidate actually enters for their Nebosh end assessments. Confirmation of any examination dates available will be provided with the joining pack. Examinations must be booked and paid for at least 6 weeks prior to the examination date.

All course material is provided for personal use and must not be copied or stored electronically in any way without the permission of the Partners of Cambridge Safety LLP. Log-in details are provided for the named delegate only and much not be shared. Support for certificate packages is available for a period of 12 months after the package is ordered and payment is received. Support for our diploma packages is for a three-year period.

Those qualifications with invigilated written examinations are taken at our centre in Peterborough. It is a Nebosh requirement that all Open Book Exams must be registered with the Learning Partner the delegate has studied with.

Once you have purchased the distance learning package or eLearning package details of available examination dates will be provided.

If you require a replacement course material folder a fee of £50.00 + vat per folder will need to be paid prior to the folder being sent.

All distance learning and Elearning learning packages are supplied to the named individual who makes the booking and cannot be transferred to anyone else. The prices quoted for the examination sitting and revision packages are for those candidates who have purchased a distance learning package.

All prices are correct at the time of publication but may be changed at any time.

Your personal data will be stored by Cambridge Safety LLP and will not be divulged to any other organisations. If you wish to have your details removed from our database please contact us in writing at any time. Please see our website for our full personal data policy.

Valid official photo ID must be provided for those undertaking Nebosh examinations or assessments, eg driving licence/passport.

Payment Terms

Access to the Distance Learning package will not be available until payment is received.

On receipt of your payment, your Distance Learning package will be posted to you via Royal Mail “Signed For” service along with details of the forthcoming examination dates.

The cooling-off period and Cancellation Terms

We are confident that your learning package will be satisfactory using the variety of learning material provided, however, as you booked online rather than visiting us in person, you have a mandatory 14-day cooling off period under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013.

If you wish to cancel your package you will need to contact us in writing or via email (info@cambridgesafety.co.uk) with evidence to show this was done e.g., a recorded delivery letter, or email receipt within 14 days of your booking being confirmed.

You will be required to return the course material by Royal Mail Recorded Delivery which provides evidence you have returned the package. On receipt of the complete package, we will refund the standard Royal Mail fee and we will cancel your order and arrange for a refund of your payment.

We regret that cancellations of Distance Learning material cannot be made after this 14-day period and refunds after this date will not be provided. However, within one year of your Distance Learning start date, you can transfer to the classroom-taught version of your chosen qualification with us if one is available. With your Distance Learner fees being transferred you would just pay the balance between the classroom-taught course and Distance Learner price plus a £50 + vat transfer fee.

Once delegates are registered for their Nebosh assessment, refunds are not available for the Nebosh fees as Nebosh does not provide refunds.

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