Terms and Conditions

Website Use

The details displayed within this website are for information purposes only although every effort is taken to update the site on a regular basis.

Third Party Website Links

Any individual, company, organisation etc wishing to provide a link to this website should not do so without the prior written permission of the Partners of Cambridge Safety LLP.

Bookings

On receipt of your booking form, you will be sent your joining instructions and a VAT invoice. Unless agreed prior to booking the course, fees must be paid in full within 30 days of the invoice date and prior to the start of the course. Your place is not guaranteed until payment has been received. Acceptance of a booking constitutes a liability for the relevant course fee or cancellation fee and is subject to our standard terms and conditions shown below. We can accept payment either by cheque or BACS. Our BACS details are available on request and shown on our invoice. If by two weeks before the course you have not received your joining instructions please contact us by telephone (01733 865695). It is a condition of booking that unless agreed in advance all fees are payable prior to the commencement of the course.

Cancellations

We understand that changes in circumstances mean that it is not always possible for an individual booked onto a course to attend. Cancellations can cause us problems and are therefore subject to the following conditions: Cancellations must be made in writing and are subject to the following charges: £50 admin fee per booking plus any exam fees paid to NEBOSH; plus if 8 - 28 days notice are given 50% of the course fees and any exam fees pre-paid to Nebosh; No refunds will be made within 1 week of the course start date but you may send a substitute delegate provided their application can be accepted by the tutor and there is still time to register with NEBOSH for the examination. We will deal with requests for transfers onto alternative or later programmes as flexibly as possible. Once a course has started no refunds or substitutions are possible.

Course programmes are correct at the time of going to print but may be altered or cancelled due to circumstances beyond our control. Courses are run subject to there being suffcient delegate numbers.

Personal Data

At Cambridge Safety we respect your privacy and the confidentiality of your personal information.

How we collect, manage, store and use your data

We may collect your personal contact details if you apply for a quotation, make a course booking or apply to take any Nebosh exams.

We collect this information only as necessary for the administration of our products or services you are seeking. This includes the requirements of relevant institutions, examination bodies and any relevant legal requirements.

We use your personal date to communicate with you.

For the provision of Nebosh exam entry we may need to collect sensitive data including your date of birth.

We will always keep your data safe, we will never sell or share your data with other businesses with the exception of data needed by accreditation and exam bodies necessary to process any exam or qualification award that you may have taken.

Even though organisational contact details are not covered by GDPR rules we will be following the same principles with this data.

If you need further details contact us via info@cambridgesafety.co.uk

Course photos and images taken may be used for advertising or used for social media.

Loss

We cannot accept responsibility for any loss, damage or expense sustained by students as a result of an event or circumstance whether arising from natural causes, human intervention or otherwise beyond our control.

Conduct

The nature of our courses relies on the input of all participants, a level of tolerance and understanding of others and their work so we ask that you are thoughtful and respectful of the other delegates. Any issues discussed by delegates relating to their organisations should remain confidential to course attendees unless permission is given by the individual participant. We retain the right to refuse a place and to exclude from a course any delegate who, in the opinion of the CSP management, behaves in an abusive or disruptive manner or engages in any discriminatory conduct. No refund will be given if exclusion is made for these reasons.

Alterations to these terms and conditions

The Partners of Cambridge Safety LLP retain the right to alter these terms and conditions as and when necessary.